User Administration

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User Administrator

For every company on SupplyOn, there is a person with administration rights responsible for managing users.

The SupplyOn user administration overview is meant for everyday tasks like:

  • Create user accounts
  • Assign areas of responsibility
  • Change user master data
  • Reset user passwords
  • Unlock/lock/delete user accounts
  • Set up substitutes

Require assistance? When you are logged in and in the administration section, you can access help for key tasks through our avatar in the bottom left corner. Simply click on a topic, and a guided tour will start.

Note: You will find the Advanced user administration on the right side under “More”. In the area “My work area” you will find an overview of open requests. If you want to go back to the simple mode, click on User accounts and on the right side “Standard user administration".

User Account Steps (fix)

This is how you create new user accounts:

  1. Login to SupplyOn

    1. Access the platform with your user ID and password. Click on 'Administration' and select 'Users and contacts'
  2. Create User Accounts
    1. In this dashboard you have an overview of all users and can create new ones, edit, deactivate or delete existing ones. Click on 'Create User'
  3. Fill in the required User Details
    1. Provide the required contact details, setup an initial password and assign an area of responsibility. Click on 'Save and close'.
  4. Ready to use SupplyOn
    1. You must send the initial password to the new user. Your colleague will also receive an e-mail from SupplyOn with a user ID and a link to confirm the e-mail address.
User Administration
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Assign or change areas of responsibilities (roles)

This is how you do it:

  1. Login to SupplyOn

    1. Select the menu item 'Administration' and 'User management'
  2. Change user data
    1. Click on the “Edit” button to change the user data
  3. Assign roles
    1. Scroll to section Areas of responsibility and select the checkbox to assign the role. Click on the “More information” link if you want to display the roles.
  4. Completed
    1. Click on the “Save and close” button.

 

Change User master data and Reset password

You can change the user master data and the password directly in the user settings:

  1. Login to SupplyOn

    1. Select the menu item 'Administration' and 'User Management'
  2. Change user data
    1. Select a user and click on the 'Edit' button to change the user data, password or contact data
  3. Complete
    1. Click on the 'Save and close' button.

IMPORTANT: Make sure you set the time zone correctly: In the case of critical processes such as bids, this will mean, for example, that you see the correct start and finish times.

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Unlock Lock User

How to activate or deactivate a user account

Follow these steps:

  1. Login to SuppylOn

    1. Select the menu item 'Administration' and 'User administration' 
  2. Select the user
    1. Search for the profile card or click on the menu option 'Search' and enter the first name, last name, username, or e-mail address of the user
  3. Activate or deactivate the user
    1. Click on the button on the upper right-hand side of the profile card to deactivate or activate a user account
  4. Complete
    1. Confirm the deactivation or activation

Important: If you have locked the user account, all roles are now withdrawn from this user. SupplyOn doesn’t send an e-mail notification to the e-mail address of the user.

Set up substitutes

In the 'Substitute' tab you grant colleagues access to your data in the system. The colleagues you set up are then able to represent you, when you are absent for example.

  1. Login to SupplyOn

    1. Select the menu item 'Administration' and 'My substitues' and enter the name, user ID or e-mail address and click the 'Search' button
  2. Confirm
    1. Select the checkbox of the user and click 'OK'
  3. Specify date and time
    1. You can specify the date and time during which your substitute should have access to your data and processes
  4. Email Notification
    1. If the drop-down “Send emails” is set to “yes”, your substitute also receives all SupplyOn emails that are addressed to you. 
  5. Confirm
    1. Select the service and click on “Save”

Login to SupplyOn

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Click the button below to access the new service.

Note: You will only have access if your company has completed all registration steps

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User Administration

Administration

Are you responsible for User Administration in your company? Find her all information like create user, assign role, etc.

Read more