Bosch Group | Supply Chain-PDM | Problem Solver

Problem Solver - 8D reports electronically managed

Processing customer complaints is an extremely critical process, which calls for a structured and transparent approach.

Using SupplyOn Problem Solver you prevent problems from reoccurring and improve quality on a sustainable basis.


Your Benefits

  • Immediate response without delay: With the SupplyOn Problem Solver, you are notified immediately when a complaint is received and can react without delay.
  • Same level of information for all participants at all times: Using the transparent action planning system you and your customer will avoid disagreements regarding the status and the resulting time-consuming discussions to clarify the situation can be avoided as a result.
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