A concession request is a workflow in AirSupply, which allows a supplier to declare a non-conformity and request the permission to deliver the non-conformed material. The supplier initiates the workflow by creating an NCR (New Concession Request) from an existing material number in AirSupply. The customer and supplier then try to resolve the non-conformity.
What do I need to know about the Concession workflow process?
- A NCR goes through various status changes. Depending on the status, various actions are available on supplier and customer side.
- During the Concession workflow process, different alerts are created depending on the status of the NCR. Alerts inform the supplier about new events or about required actions.
- NCRs must be created in accordance with the “Airbus Golden Rules” and the NCR initiator checklist.
- A NCR is created from an existing material number in AirSupply.
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