NoE (Notification of Escape) is a standardized way used to quickly inform the customer about a potential problem with products which have already been delivered. It is a defined process for a product quality insurance for customers and their suppliers.
What is the intention of the NoE module in AirSupply?
- The purpose of an NoE is to inform the customer, that products have been delivered which do not fulfill the agreed standard and norm a hundred percent.
- These products are either in stock at the customer site or are already installed. Therefore, it is important that the customer receives a notification immediately in order to be able to react in time.
- It will be possible to create NoEs via AirSupply for all materials that had been ordered or demanded via AirSupply before.
- AirSupply Quality ensures that all data is available in one place. Customers and suppliers can collaborate on a notification.
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