Stabilus Q&A Title
Questions and Answers
specific to the Stabilus Project with SupplyOn.
Stabilus Question 6
Is it mandatory to join SupplyOn to continue our collaboration with Stabilus?
Yes, the use of SupplyOn SCC is mandatory for suppliers in order to continue collaborating with Stabilus.
Stabilus Question 1
Can I decide which of the SupplyOn SCC solutions we want to use and which not?
It is mandatory to use all 5 SupplyOn solutions because all of them together form one single process.
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Only implementing the complete process will you and Stabilus get the full ROI (Return On Investment).
Stabilus Question 4
Will the existing communication channels with Stabilus still be in use after SupplyOn is implemented?
No. It will not be possible to process any transactions included in the process from Purchase Order to Goods Receipt with Stabilus via email or fax anymore.
However your current contact person at Stabilus for commercial aspects & disposition for operative procurement will remain the same.
Stabilus Question 3
Assuming I opt for the Connect model, how long is my period of notice?
The contract term is 1 year.
The contract extends automatically by a further year, unless terminated in writing three months prior to the contract term expiration date.
Stabilus Question 5
How do I avoid e-mails concerning a purchase order ending up in my spam filter?
In order to ensure that e-mails concerning purchase orders reach your mailbox safely, we recommend adding the supplyon.com domain into the white list in your spam filter. This way, you make sure that no important notifications are deleted or blocked by your spam filter software.
Stabilus Question 2
How many users can I create for my company in the SupplyOn platform?
An unlimited number of users can access a company account.
The Company- or User Administrator of your company account has for example the rights to :
- Create new user accounts.
- Assign user roles and deactivate them.
- Block or unblock existing users.
- Allow subsidiaries companies to join your SupplyOn contract.
and much more.
Find all the details about the Administration roles and permissions in our SupplyOn's Support Senter under Guidelines for administrators
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