9S-Practical Problem Solver

9S Intro

9S - Practical Problem Solving (PPS) provides the user with a structured approach to identify top non-quality offenders through Non Quality inflow analysis, contain inflow through quality wall, and prevent reoccurrence.

Allowing collaboration between Customers and Suppliers is one of the main pillars for this module, for activities such as:

  • Analyze the non-quality inflow.
  • Follow up the supplier’s 9S, ensuring it follows the standard timeline for the completion of each of the associated 9S steps as per Norm EN 9136.
 

9S - Introduction Part 2

Key benefits of ASQ-9S:
  • Enhances visibility for customers and suppliers on Quality 9S.
  • Harmonizes management process in procurement.
  • Follow up defined timeline for 9S treatment as per process and operational targets.
  • Improves data collection.
  • Single tool with consolidated PPS view.
  • Complies with EN9136, IAQG.
  • Enables efficient and structured communication with real time data sharing for 9S steps.
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9S - Modules on ASQ-9S

Which different modules can be found in ASQ-9S?
  • Analytics: The starting point of the workflow is the Analytics dashboard, where the non-quality and 9S data can be analyzed, to enhance decision making.
  • Non Quality: The next step of the workflow is the Non Quality module, which provides an overview of all non-quality objects detected at customer or supplier site.
  • Problem Solving (9S): The last step of the workflow is the Problem Solving (9S) module where customer and supplier can collaborate on the root cause eradication.
  • Dashboard: Landing page for ASQ-9S that provides the user with an overview of their activity, such as alerts or pending actions.
9S – Practical Problem Solving | Basics
9S – Practical Problem Solving | Collaborating with 9S
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9S - Assign User

What do I need to do if Airbus wants to use AirSupply 9 - Practical Problem Solving with my company in the future?
  • Ensure you have an active AirSupply User with below assigned roles for ASQ-9S:
    • IndSeller9S-Create 
    • IndSeller9S-Read 
    • IndSeller9S-AssignedTL-CustomerUpload
    • IndSeller9S-NQ-Analytics
    • IndSeller-NQ-Read /IndSeller-NQ-Write
  • You will receive an email as soon as you are activated for ASQ-9S.
  • Use ASQ-9S, if your Airbus contact requests a root cause analysis for a significant or recurring problem.

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