Concession Intro
A concession request is a workflow in AirSupply, which allows a supplier to declare a non-conformity and request the permission to deliver the non-conformed material. The supplier initiates the workflow by creating an NCR (New Concession Request) from an existing material number in AirSupply. The customer and supplier then try to resolve the non-conformity.
What do I need to know about the Concession workflow process?
- A NCR goes through various status changes. Depending on the status, various actions are available on supplier and customer side.
- During the Concession workflow process, different alerts are created depending on the status of the NCR. Alerts inform the supplier about new events or about required actions.
- NCRs must be created in accordance with the “Airbus Golden Rules” and the NCR initiator checklist.
- A NCR is created from an existing material number in AirSupply.
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Concession User Guide/Video Title
Have all information by hand for Concession
User Guides: Download Concession - Quick Guide | Download Detailed User Guide
Working on NCRs
Creating a NCR
Splitting a NCR
Revision of NCR in AirSupply
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Concession Assign Users
What do I need to do if Airbus wants to use the Concession module with my company in the future?
- Ensure you have an active AirSupply User with assigned roles for Concession.
Roles: IndSellerConcession-Read or IndSellerConcession-Write - You will receive an email as soon as you are activated for the Concession module.
- Enter AirSupply Concession, create your first NCR (New Concession Request) and send it.
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Learning Resources and Support
Learning Resources and Support
AirSupply Media Library
Acccess a series of short videos of the AirSupply processes performed on the live system, available in several languages.
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